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Skills Framework

Skills Taxonomy

A common language for talent.

A structured skills classification system that connects organisational strategy to individual capability -- enabling consistent hiring, development, and succession decisions across the business.

20
Knowledge domains
500+
Technical skills
3
Proficiency levels

The problem

Scaling without a clear skills framework.

As organisations expand, the lack of a structured approach to skills creates compounding problems -- inconsistent hiring, ineffective development, and succession plans that lack the specificity needed to be actionable.

  • No authoritative source defining the skills required for each role
  • Managers and HR use different language to describe the same capabilities
  • Hiring and development decisions based on incomplete or inconsistent criteria
  • Succession plans lack the specificity needed to be actionable

Why it is critical

Align talent with business needs

Ensures the right skills are identified and deployed across the organisation -- linking individual capability to strategic priorities.

Targeted development

Makes it easier to address skill gaps while creating clear development pathways for employees at every level.

Agility and workforce planning

Helps businesses adapt to change by providing a clear picture of current capabilities and future skill requirements.

Framework principles

Equipping your workforce with the skills to drive performance.

Six principles guide the design and application of the Peopletree Skills Taxonomy -- ensuring it is practical, scalable, and directly connected to business outcomes.

01

Act as an Enabler

Designed to empower employees, line managers and HR -- not to constrain them. The framework provides structure and content for application by many types of users across the organisation.

02

Define Competence

Competence is the demonstrated ability to deploy and apply knowledge, skills and behaviour for achieving observable business results. This definition anchors every element of the taxonomy.

03

Agile and Flexible

Decoupled from organisational structure to create agility. The framework represents a holistic view of all capabilities required within the business -- regardless of how they are currently deployed.

04

Future Ready

Today's organisational structure may not reflect tomorrow's needs. The taxonomy creates a capabilities view agnostic to current deployment, ensuring flexibility for future alignment.

05

Master List

Intended as a master list from which various capabilities may be combined in different ways to create a picture of success within different functions, teams or jobs.

06

Practical Application

Designed for practical application, enabling users to adapt and apply it seamlessly across roles, teams and functions to meet real-world business needs.

Skills in context

From roles to individual skills.

Skills exist in layers. The framework connects the formal job title in the HR system to the actual responsibilities of the role, the knowledge areas required to fulfil those responsibilities, and the specific technical skills that make up each capability.

Job In the HRMS

The formal job title in the HR system

General Manager
Role In the work

The actual responsibilities and activities the person performs

Manage Business Performance
Capabilities In everyday use

The knowledge areas applied to fulfil the role responsibilities

Stock Optimisation
Skills Under the hood

The specific technical items that make up each capability

Financial analysis, stock forecast

Source: The Josh Bersin Company, 2022

Framework structure

Two types of competence, three proficiency levels.

The framework distinguishes between technical skills (what a person knows) and behavioural competencies (how a person acts) -- each measured on a different scale.

Proficiency Scale

Technical Skills

Technical knowledge is the understanding of ideas, facts, and principles in a specific domain. It is assessed on a three-level proficiency scale.

Measured by depth of knowledge
Effectiveness Scale

Behavioural Competencies

Behavioural competencies are discussed or assessed using a five-level effectiveness scale -- from Emerging to Mastery.

Measured by effectiveness of behaviour See the Talent Genome →

The three proficiency levels

Awareness

Basic

Has had to interact with others who have this knowledge in order to accomplish their own work. Understands the terminology and can engage meaningfully with subject matter experts.

Application

Intermediate

Uses this area of knowledge to get work done, or has used it previously and kept up to date in this field. Can apply the knowledge independently in familiar situations.

Expertise

Advanced

Deep knowledge of this area; considered a subject matter expert by others. Expert knowledge is backed by high-level qualifications or significant experience. Unlikely that any one person is expert in more than 10 different areas.

Knowledge domains

20 domains, 500+ skills.

The framework is divided into 20 knowledge domains -- each containing multiple knowledge areas and hundreds of individual technical skills.

General Knowledge Categories

Contain knowledge areas required across the business -- applicable to multiple functions and seniority levels.

General Business Knowledge

15+ skills

Products and Solutions

10+ skills

Legislation and Regulations

12+ skills

Systems and Technologies

14+ skills

Functional Knowledge Categories

Contain skills specific to a domain of expertise or business function -- required for effective performance within that discipline.

Information Technology

50+ skills

Finance

48+ skills

Business Performance

12+ skills

Credit

70+ skills

Human Resources

30+ skills

Risk

25+ skills

Auditing

20+ skills

Customer

40+ skills

Marketing

20+ skills

Legal

18+ skills

Procurement

15+ skills

Security and Facilities

12+ skills

Emerging Skills

An additional category cataloguing skills not currently mapped to a domain -- including new technologies, evolving practices, and emerging capabilities.

Types of knowledge

Three sizes of technical knowledge.

Technical knowledge can be identified and grouped at three levels of specificity -- from broad business knowledge to highly specialised domain expertise.

01 Cross-functional

General Business Knowledge

Required across functions and differentiates the level of business acumen expected at different seniority levels.

02 Function-specific

Functional Knowledge

Required within a specific function. Functional knowledge defines what a person in a given discipline needs to know to perform effectively.

03 Specialised

Specialised Knowledge

Required when a function is large, complex, or core to the business. Specialised knowledge goes deeper than functional knowledge into specific technical sub-domains.

The business case

Why the investment pays off.

Role clarity at scale

A structured skills taxonomy ensures clarity on role expectations, helping employees and managers understand what is required for success -- without ambiguity.

Strategic workforce planning

Workforce planning becomes data-driven, allowing organisations to identify skills gaps and optimise training resources based on evidence rather than assumption.

Reduced hiring costs

By leveraging existing talent more effectively, businesses can reduce external hiring costs and enhance career development opportunities for current employees.

A common skills language

A shared skills vocabulary improves communication and decision-making, ensuring consistency across teams and creating a foundation for internal mobility.

Part of the ecosystem

The Skills Taxonomy and Talent Genome work together.

The Skills Taxonomy covers technical knowledge -- what a person knows. The Talent Genome covers behavioural competencies -- how a person acts. Together, they provide a complete picture of individual capability.

Skills Taxonomy Technical Knowledge

What a person knows -- 500+ technical skills across 20 knowledge domains.

Talent Genome Behavioural Competencies

How a person behaves -- 60 behavioural competencies across 18 clusters.

Org Genome Organisational Capabilities

What the organisation needs -- translates strategy into the capabilities required to execute it.

Ready to build your skills framework?